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On your keyboard, hold the Windows Key ( ) down and press R.

If using a surge protector or power strip, plug the power adapter directly into the wall outlet instead.(Desktop Drives)įor advanced troubleshooting steps select your operating system:Ĭheck both Device Manager and Disk Management in the Computer Management console:.

No light could indicate the power adapter is not connected to power. Desktop Drives typically require a power adapter.

Try using the drive on a different computer.If possible, try using a different cable.Try connecting the drive to a different port on the computer.If your external hard drive is not accessible please try these basic troubleshooting steps first.

The external hard drive itself, under normal circumstances, should be detected by your operating system, without the need of drivers, software or firmware updates.

While it is possible that your external hard drive may have come with bundled software that may be incompatible with newer operating systems, this is typically just ‘back up’ software, and the drive is not dependent on that software to function. There are several reasons why an external hard drive may not be accessible or detected when you connect it to your computer. PC Gaming FireCuda Gaming Hard Drive FireCuda Gaming Hub FireCuda Gaming Dock FireCuda Gaming SSD FireCuda 530 SSD FireCuda 520 SSD FireCuda 520 SSD - Cyberpunk 2077 Limited Edition FireCuda 510 SSD FireCuda 120 SSD Beskar™ Ingot Special Edition.PlayStation Gaming Game Drive for PlayStation Game Drive for PlayStation Marvel Avengers Limited Edition Game Drive for PlayStation Last of Us Part II Limited Edition Game Drive for PS4.Xbox Gaming Seagate Storage Expansion Card for Xbox Series X|S Game Drive for Xbox SSD with LED Game Drive for Xbox with LED Game Drive Hub for Xbox with LED Game Drive for Xbox - Halo Infinite Special Edition Game Drive for Xbox Game Drive for Xbox Cyberpunk 2077 Special Edition Game Drive for Xbox - Halo: Master Chief Limited Edition Game Drive for Xbox Game Pass Special Edition Game Drive for Xbox SSD Game Drive Hub for Xbox.